Vast has begun installing flush-mount vaults as an alternative to pedestals placed in front yards where other utility company equipment is not present. These will be in the same location as the current pedestals but will have a ground-level profile which eliminates visibility of the equipment. Residents will notice a sticker on their pedestal if it is scheduled to be replaced with a vault and all replacements will be completed in the coming months. The vaults will be used for future installations when other utility company equipment is not present. Vast collocates with other utilities in the easement whenever possible, and those clustered pedestals will remain in place as will backyard pedestals.

The construction phase will last approximately one to two months.

Fiber will be buried underground and pedestals will be placed as needed.

Construction crews approach your yard with the assumption that there may be private utilities located underground and will do their best to avoid these. If you would like to take an extra precautionary step, please mark areas of concern with pink or white flags or landscape-safe paint to alert crews of the need for caution.

We will work closely with local utilities to locate these lines and avoid them when digging.

Our crews make every effort to minimize the impact on your property. Following construction, if it’s not to your satisfaction, please complete the form or call us at 1-888-745-2888.

Please leave markers and paint in place until the construction is complete. We will remove the markers when we are done constructing.

Yes, Vast is permitted to be in the designated public utility easements typically located within the back alley, a strip of land running along the street, the sidewalk, the rear lot line, or between two lots. If the easement is within a fenced in yard, crews may ask for your help accessing the area — please make sure your yard is accessible.

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