TV Vast Help Center

Need help with your Vast service? Find your specific Vast service below to begin or chat with a local Vast service representative.

Vast TV

Cutting-edge entertainment that fits the way you live today, powered by a 100% fiber Internet connection. Stream your favorite movies & shows in HD on five different screens at once anytime, anywhere.


TiVo Experience 4 features a new, modern user interface with intuitive navigation and enhanced functionality, personalized viewing recommendations and an easy-to-use remote with voice control.

TV Manuals & Guides

The Vast network serves two regions, East and West. The TV manuals for each region are different. If you live in eastern South Dakota or Minnesota view the East Guide. Those who live in the Black Hills area should refer to the West Guide.

Looking for your HD receiver and/or DVR equipment manual? All manuals and guides are available to download in PDF format. If you are having trouble with your Vast equipment, you can contact us directly for immediate assistance.

Equipment Manuals:

Cisco Explorer 8652 HD DVR

Cisco Explorer 4652 HD Receiver

Motorola DCH6416 HD DVR

Motorola DCT6200 HD Receiver

URC1056 Universal Remote

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